Incompetence

The reason why I never consult manufacturer’s forums, Microsoft forums or any other official information portal is simple: You never, ever, get any worthwhile answers. It’s as if the people who built stuff are the last ones to know their own product … every single damn time.

Case in point: For about 4 years, I have had a debilitating problem with my Canon 4400F scanner. At times it would just shut down completely and refuse to be recognized by anyone or anything.  Lost to the Windows world. Gone. No pattern, no clue. Just totally uninformative and useless error messages.

Canon didn’t have any answers.
Microsoft didn’t have any answers.
Adobe didn’t have any answers.
Nobody had any answers.

Just the same asinine text-block replies clicked together by some mentally deficient and underpaid slaves at one of the above mentioned companies. Replies by people who couldn’t find their own pants if they didn’t wear them 24/7.

Then, by chance, I came across the solution. What was missing was a path variable that Windows needed. That’s it. An unbelievably simple solution (that the twenty-seven programmers of the driver had never heard of). Throughout the years, literally hundreds of these company sh*theads had nothing else to say but “Reinstall the driver“, “Reinstall Windows “, “Nuke your home“, “Buy a dog” or “Eat more cookies“. Totally useless gobbledegook … simply because they had absolutely no f*cking clue, weren’t about to do any work for their customers or, as is usually the case, just simply didn’t give a damn.

A depressing state of affairs.

Posted by Volkher Hofmann

Volkher Hofmann (deus62) has been blogging on and off since the 1990s and deus62.com is all that is left. He loves music, literature, drumming and, most of all, real life. He thinks the open web is much more important than social networks, closed-in ecosystems and other severely commercialized online endeavors.

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